Rachel joined Davis Benefits & Pensions in 2013 and has spent the majority of her career in administration and customer service. She handles the day to day administration for the Davis Benefits & Pensions office. Rachel's primary role however is in providing plan member (employee) support with their benefits plan. Resolving a wide range of issues and questions that arise, Rachel is the go to person for our client's employees. Rachel is also involved in delivering the service experience to clients, both plan administrators and plan members. Rachel takes pride in using her customer service background to deliver our mission with every call and email she receives. On her free time she enjoys spending time with her beautiful daughter Cassandra, cooking, volunteering ,travelling and enjoying the outdoors.